QLess is technology that leapfrogs what exists today....This
will revolutionize how our customers view their driver license experience.
I think the system is brilliant, they should put it in other
stores because it saves you a lot of time and allows you to use
your time more efficiently.
Educating people [about their wait] helps tremendously.
QLess has provided my business with one of the most innovative
customer service technologies of the 21st century. It has improved
our customer satisfaction by reducing the time that a patient
waits in the office.
I love that I can just call you any time to get help, and
not have to worry about automated menus or voice mail.
QLess? It's quick, it's convenient. Quick and easy tool.
Quick to navigate through. It's very easy for me. I don't
have any complaints.
The response and customer feedback about the system has
been overwhelmingly positive. It has given our customers a
sense of freedom from the motor vehicle process.
Everyone is very pleased with [our first day's] performance and
already talking about how the Student Centre could be
re-designed as we won''t need as much space for students to
queue or wait.
Any simpler and it would do it itself!
It keeps [guests] up to date. We don't have to have hosts
wasting time trying to find them. We don't have to have
[hosts] trying to give them more information or when their
table's going to be ready. The system will update them.
It's amazing! We've been using it fully...and students are
raving about it.
I am very excited to use all the features of this system
and am so relieved to see customers using it with ease.
So far I am ecstatic with the app and even more happy with
the support I get.
We have seen the efficiency it creates, & more satisfied
customers. We liked it a lot because it gives us the option
to see what customers are there & service them
accordingly. Everybody was excited. Every store should have
[QLess] saves permit applicants hours of wasted time, reduces
stress for everyone, and allows us to better monitor our performance....
Eliminating the physical line was an easy fix with big payoffs for our customers.
Our new store is an ultimate customer encounter and QLess is a
key component of that experience.
I like QLess. It's more modern. Yelling out names is so
The great thing is that the customer frustration we once
experienced is no longer an issue because [our customers] have
an out not to wait.
[Our first day with QLess] went amazingly well...the staff and
students absolutely loved it.
Customers are definitely loving it...and have confirmed they
would come to Datz more with this system because they hate the
QLess has been a great addition to our tool kit for customer
retention. Not only do we see a higher retention rate of
customers during the wait time, but we see a happier customer too....
It's a great program that has put us far and away beyond our competition.
In less than a couple of hours, we were able to provide complete
training of the staff and administrators to run the Tourneau
queue flawlessly and efficiently.
We were in the middle of registration, and by the end of the week,
my assistant turned and remarked, 'Do you know that we have not
had a single complaint?'...it just turned everything around.